Order and shipping
When will I get my order?

Orders are typically dispatched within 3-5 working days. Tracking numbers are sent via email after dispatch.
I didn’t receive an order confirmation email.

If you have successfully placed an order with us and have not received any mail (inbox/ Spam), we request you to get in touch with our team via Instagram or WhatsApp at +91 84592 64704 , or via email at very.india@gmail.com
How can I be assured of the quality of products ordered?

At VERY, we're dedicated to offering you pieces of exceptional quality. The quality of every single product is thoroughly checked at multiple stages and again before it's shipped to you. We ensure that only the best reaches your wardrobe.

General
How do I select my size?

We believe in celebrating every body, which is why most of our pieces are designed as freesize, ensuring a beautiful fit for everyone. For detailed measurements and a quick reference, you'll also find a Size Guide Chart listed on each product page.
Do you have any discounts/offers?

If you are a new customer, you can avail 5% off on your first order with us. Use code WELCOME5.
Do you accept Cash on Delivery (COD) for orders?

No, we do not accept Cash on Delivery (COD) orders for purchases. For more details, kindly refer to our Shipping Policy.
Do you customize sizes?

Currently, we don't offer custom sizing. We focus on our curated collections to bring you exceptional, ready-to-wear pieces.
The piece I want is out of stock. Is there any way it might be restocked?

As each VERY piece is designed to be truly one-of-a-kind, once an item is out of stock, it's typically gone for good. This ensures your style remains uniquely yours! We encourage you to explore our latest arrivals for new treasures.

Fabric & care
How do I take care of my outfit?

We want your beautiful outfit to stay stunning for a long time! 

To make sure it lasts, we recommend either Hand Wash (gently wash in cold water with mild detergent) or Dry Cleaning Only (professional dry cleaning recommended). 

Check the label for specific care instructions, and you'll be thrilled to see it retain its timeless charm for many wears to come!

Exchange & Returns
Can I return a product to VERY?

We do not accept returns. As each VERY piece is designed to be truly one-of-a-kind, we encourage you to carefully review your order before completing your purchase. Please refer to our Returns & Replacement Policy for more details on specific scenarios like damaged or missing items.
Can I exchange a piece if the size doesn’t fit?

As our pieces are unique and often one-of-a-kind, we recommend checking the size description and guide carefully before making your purchase. We do not offer exchanges for size variations once an item has been delivered.

Customer Support
How can I get in touch with VERY's customer support?

Our team is here to help! You can reach out to us on Instagram or by WhatsApp/Call at +91 84592 64704 or email - very.india@gmail.com. We're available Monday to Saturday, from 10 am to 7 pm.